If you're looking for another SupBot alternative, My AskAI is a good option. This integration tool works with your existing live chat software like Intercom, Zendesk or HubSpot to handle up to 75% of support requests. It offers automated handoff to human support agents, automated content integration, and multilingual chatbots. With tiered pricing including a free option, My AskAI can help you lower support costs without negatively impacting customer satisfaction.
Another top contender is ChatBot, which lets you build chatbots from the ground up without any programming knowledge. It's built on a generative AI foundation that produces human-sounding answers rapidly and accurately. The service integrates with common tools and offers more advanced features through an open API and webhooks. With tiered pricing to accommodate businesses of various sizes, ChatBot can handle up to 80% of customer inquiries so human agents can focus on more complex matters.
Mendable is another AI foundation for building AI chat apps that can help you improve customer support and sales enablement. It offers more customization options, including the ability to change base model properties and support multiple models. With features like continuous training, integrations with other tools, and a free plan with 500 message credits, Mendable is geared for businesses that want to build their own AI chat apps.
If you want to streamline your support process, check out Help Scout, an AI-powered customer support tool that automates many tasks, shortens resolution times and improves communication. It includes features like AI Drafts for email responses, AI Answers for immediate answers from your knowledge base, and AI Assist for finishing your responses. With an easy-to-use interface that requires no programming, Help Scout can help your team work more efficiently and focus on the more complex interactions.