ServiceNow Alternatives

Automate and optimize business processes across industries with AI-driven digital workflows, boosting productivity, efficiency, and customer satisfaction.
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Automation Anywhere

If you're looking for a ServiceNow alternative, Automation Anywhere is another top option. The platform combines AI, automation and RPA for intelligent process automation. It spans service, IT, finance, customer service, HR and sales & marketing operations, automating tasks to free up human workers and increase productivity. With its cloud-native architecture and wealth of support resources, it can dramatically improve your processes.

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Aisera

Another option is Aisera, a Generative AI platform that automates work across a range of domains, including IT, HR, customer support, sales and operations. It includes AI Copilot for proactive services, Agent Assist for productivity and a responsible AI approach to ensure security and privacy. The platform can increase productivity, accuracy and cost savings.

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C3 AI

If you're more interested in AI abilities, C3 AI provides a large AI software foundation with more than 40 pre-built enterprise AI applications. Those applications span a range of business needs, including CRM, supply chain optimization, financial operations and defense. The platform offers low-code and no-code development so it's accessible to a wide range of people, and it integrates with industry-standard tools for data science.

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DataRobot AI Platform

Last, DataRobot AI Platform marries generative and predictive workflows to speed up the creation and deployment of AI models. It includes enterprise-grade governance and monitoring, rapid innovation and deep integration with multiple cloud environments. The platform can dramatically accelerate the deployment of AI projects and improve analytics productivity.

More Alternatives to ServiceNow

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Digital.ai

Integrates software lifecycle management, providing predictive insights and automation to maximize business value and drive reliable software delivery.

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NVIDIA AI Platform

Accelerate AI projects with an all-in-one training service, integrating accelerated infrastructure, software, and models to automate workflows and boost accuracy.

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Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

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ServiceNow Cloud Observability

Uses AI to spot problems and respond to changes in cloud-native and monolithic applications, improving uptime and reducing mean time to resolution.

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DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.

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Freshworks

Automate tasks, minimize manual work, and boost productivity with generative AI, omnichannel support, and codeless automations and workflows.

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SysAid

Automates IT services with AI-powered chatbots, task categorization, and workflow orchestration to improve end-user experience and agent productivity.

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ASAPP

Combines automation, agent augmentation, and interaction intelligence to supercharge human performance in contact centers, delivering exceptional customer experiences at scale.

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Freshservice

Automate tasks and workflows with AI-powered tools, freeing up time for higher-level work and increasing productivity in IT service management.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

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AptEdge

Automates and augments customer support with AI-powered answers, increasing productivity by 30% and customer satisfaction, while reducing ticket volume and escalation.

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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Software AG

Connect and integrate applications, services, and data with prebuilt connectors and automate workflows through a simple drag-and-drop interface.

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Lakeside Software

Provides unified, real-time visibility across entire digital estates, enabling proactive IT and root cause analysis to improve employee experience and reduce downtime.

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OptimumDesk

Automates up to 60% of user requests with AI-powered autonomous service delivery, freeing technicians to focus on complex tasks.

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IFS

AI-driven capabilities embedded in business processes accelerate decision-making, while industry-specific features and dashboards address unique challenges.

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Automation Anywhere

Unlock automation potential across systems and teams with a unified, AI-powered platform.

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Parallel AI

Select and integrate top AI models, like GPT4 and Mistral, to create knowledgeable AI employees that optimize workflow and boost productivity.

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Clarifai

Rapidly develop, deploy, and operate AI projects at scale with automated workflows, standardized development, and built-in security and access controls.

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Automation Anywhere

Unlock enterprise-wide automation with AI-powered process intelligence and cognitive AI Agents.