SamKnows Alternatives

Automatically detects and diagnoses internet performance issues to ensure optimal customer experience.
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Lifemote

If you're looking for another SamKnows alternative, Lifemote is another contender. This cloud-based analytics service uses AI and machine learning to identify home network performance problems for internet service providers. It monitors device-level data, identifies problems and recommends fixes before outages or slow speeds. Lifemote is designed to improve customer satisfaction, lower support call volume and improve operational KPIs.

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ThousandEyes

Another contender is ThousandEyes, a digital experience assurance service that provides end-to-end visibility into digital experience delivery. It uses AI technology to identify and automate resolution of problems. It includes network and application synthetics, internet insights and end-user monitoring. It's geared for companies that want to ensure digital experiences work on every network.

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Conviva

Conviva offers another serious QoE monitoring service. Its Operational Data Platform connects business outcomes to system performance, with real-time insights into user activity and system activity, proactive alerting for QoE problems and flexible integration. It's good for companies that want to optimize their digital products and services by fixing system performance problems.

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iStatus

Last, iStatus offers a broad connectivity platform with features like data usage monitoring, connection validation and intelligent AI & ML-based alerts. It's designed to improve network performance, productivity and business continuity, so it's a good fit for businesses that want to better manage their increasingly complex networks.

More Alternatives to SamKnows

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Riverbed

Combines full-stack telemetry and AIOps to deliver exceptional digital experiences, automating remediation and providing deep IT environment insights.

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NETSCOUT

Provides end-to-end visibility and actionable data insights to ensure optimal user experience and digital service performance across complex networks and environments.

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B-Yond

Automates network diagnostics with advanced packet analysis and machine learning to quickly identify and troubleshoot network problems, reducing resolution time and costs.

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Datadog

Provides real-time visibility into performance, security, and user experience across entire technology stacks, enabling swift troubleshooting and optimization.

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Site24x7

Unified monitoring for websites, servers, networks, applications, and cloud platforms, with instant notifications and corrective action insights.

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Mist

Transforms traditional wireless networks into predictable, reliable, and measurable experiences, providing real-time insights and automating tasks for improved IT productivity.

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Honeycomb

Combines logs and metrics into a single workflow, with AI-powered query assistance, to quickly identify and resolve problems in distributed services.

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Operata

Provides real-time visibility into cloud contact center performance, offering proactive AI-driven insights to improve key metrics and enhance agent and customer experiences.

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Cresta

Analyzes every conversation to extract insights and best practices, providing real-time guidance and automation to improve contact center operations and drive business results.

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ClearView

Real-time monitoring dashboards track agent efficiency, empowering them to optimize performance and take control of their work, driving improved productivity and job satisfaction.

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AppOptics

Gain full-stack visibility into application and infrastructure performance with auto-instrumented topology maps, pinpoint root cause analysis, and unified metrics.

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EdgeTier

Monitors customer conversations in real-time, spotting problems and offering advice to improve agent performance and customer satisfaction.

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ASAPP

Combines automation, agent augmentation, and interaction intelligence to supercharge human performance in contact centers, delivering exceptional customer experiences at scale.

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Aprecomm

Enhance internet experience with AI-powered tools for real-time network visibility, automated provisioning, and proactive diagnostics, ensuring reliable and superior performance.

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Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

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Talkdesk

Automates customer service interactions with AI-driven natural language processing, chatbots, sentiment analysis, and real-time conversation tracking for faster, more accurate responses.

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tryvium

AI-powered routing engine analyzes user requests and routes them based on priority, intent, language, and sentiment to deliver exceptional customer service.

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Playvox

Elevate customer interactions and productivity with real-time AI-powered forecasting, experience insights, and automated quality management for optimal staffing and KPIs.

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Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.