If you're looking for a Route alternative, Shipup is another option worth considering. It offers a branded, customer-friendly experience with automated shipping updates, customizable tracking pages, proactive messaging, easy returns processing and AI-powered smart delivery estimates. That can help you convert one-time customers into repeat customers, lower customer support needs and improve overall operations for higher customer satisfaction and retention.
Another good option is AfterShip. It's a suite of tools to help you improve the customer experience after a purchase, including proactive shipment tracking, returns processing, warranty processing, shipping protection and carbon emissions tracking. With integrations with more than 1,171 carriers and many e-commerce sites, it's designed to scale with businesses large and small and help you increase revenue and retention with a better customer experience.
If you want AI-powered product recommendations and real-time engagement tools, check out Taggstar. It uses machine learning to send personalized messages to customers that inspire, educate and convert them, increasing sales and average order value. It's flexible, working across many industries and offering solutions to improve customer experience, reduce cart abandonment and drive growth with data-driven social proof messaging.