Quest Labs Alternatives

If you're looking for another Quest Labs alternative, Sprig is worth a look. It's a product experience platform that combines AI with product adoption, retention and satisfaction. With tools like targeted surveys, replays, feedback collection and AI analysis, Sprig can help businesses find patterns in user feedback and behavior, make data-driven product decisions and improve the overall user experience. It includes advanced targeting, pre-built expert templates, data integrations, customizable dashboards and theme filtering, so it's a powerful tool for product and research teams.

Another option is Chaindesk, a no-code platform to build custom AI chatbots trained on your own data. The platform uses Generative AI models like GPT-4 to generate safe and accurate responses, answering up to 80% of support questions on the spot. Chaindesk offers omnichannel conversations, human handoff, embeddable widgets, shared inbox, AI-powered email support and more. It can integrate with many data sources like Notion and Google Drive, and can be embedded on websites or integrated with existing tools, so it's a flexible option to boost customer support and team workflows.

Verloop.io is another option. The conversational AI platform automates chat and voice interactions to personalize and contextualize customer support. It increases agent productivity and customer satisfaction with features like automated chat and voice support, agent empowerment tools, contextual conversations, live chat and multilingual support. Verloop.io has shown improvements in response times, handle times and overall customer satisfaction, so it's a good option for businesses looking to automate and improve their customer support.

If you want a more personalized approach, Haptik is a Conversational CRM that uses Generative AI to manage the customer lifecycle. It includes tools for quick and accurate customer support, personalized buying guidance, intelligent analytics and multi-channel support across platforms like WhatsApp and Facebook Messenger. Haptik helps businesses generate leads, improve customer satisfaction and increase operational efficiency, with customized solutions for different industries.