If you're looking for another NDS Cognitive Labs alternative, LivePerson is worth a look. It's a conversational AI platform that helps businesses improve customer interactions through features like routing voice calls to digital channels, automating common customer intents, and using large language models for conversational insights. It's designed to improve customer satisfaction and lower operating costs, so it's a good choice for companies trying to modernize their contact centers.
Another alternative worth considering is Verloop, which specializes in automating customer support with conversational AI. Verloop.io offers personalized and contextualized interactions to increase agent productivity and customer satisfaction. With automated chat and voice support, multilingual support, and real-time monitoring, it's good for e-commerce, banking and other industries.
If you want to supplement your tech team, Notchup is an all-in-one platform to build high-performing full-stack teams on demand. With full-time, freelance, onsite or hybrid talent options, Notchup lets companies find the right technical talent for their project needs. It's good for companies that want to expand their tech abilities without the time and expense of hiring.
Last, Topcoder is a marketplace that connects companies with a pool of software developers, designers and other technical experts around the world. It offers a broad range of services, including AI applications, data science and quality assurance. Pricing is flexible, based on project scope, so companies only pay for what they need, making it a good option for boosting digital abilities.