If you're looking for another Jetlink alternative, Certainly is worth a look. This AI chatbot platform is designed to improve customer interactions and automate business processes in industries like entertainment, travel and gaming. It can deflect support tickets in more than 100 languages, use AI to recommend products and offer one-click multilingual support. Certainly is highly customizable and integrates with tools like Shopify and Zendesk, making it a good fit for companies looking to improve customer satisfaction and drive business results.
Another option is Quest Labs, which is designed to create personalized in-app experiences through AI-powered segmentation and personalized UI generation. The platform is geared for growth and marketing teams, with a low-code dashboard and APIs to fuel product growth, and AI-powered insights and analytics to inform data-driven decisions. Quest Labs can connect to a broad range of data sources and offers a free account creation and demo booking option so companies can try out AI-powered customer engagement without a long-term commitment.
If you're in the marketing business, Blueshift marries customer data with AI-powered decision-making to orchestrate marketing across many channels. It includes a Customer Data Platform for creating detailed customer profiles, AI-Powered Decisioning for automating marketing work, and Cross-Channel Delivery for managing customer journeys. Blueshift's real-time AI can assess customer behavior and intent, letting companies segment audiences and make more informed marketing decisions, which can lead to better return on investment.
Last, you should take a look at Ada, an AI-powered customer service automation platform. Ada replaces canned chatbots with AI-powered customer service that can resolve more than 70% of customer inquiries. It can integrate with existing knowledge bases and data from key business systems to offer personalized responses. Ada supports multiple languages and channels, including voice and email automation, and has shown strong results like a 5x return on investment within a year and a 2x increase in automated resolution rate. It's good for a variety of industries, improving customer satisfaction and lowering operational costs.