Jetlink

Jetlink offers an enterprise chatbot platform with sophisticated NLP (Natural Language Processing) and AI technology to help businesses deliver personalized customer experiences at scale. The platform is designed to increase customer satisfaction, reduce churn and increase revenue, and Jetlink's low-code and no-code tools let businesses build AI chatbots that keep customers engaged.

Among its features are:

• Voicebot and Omnichannel Capabilities: It spans multiple communication channels so customers can use whatever is most convenient.
• Conversational AI with NLU: It uses natural language understanding (NLU) technology to interpret context and intent.
• Insights and Analytics: AI-based analytics tools let businesses measure, analyze and optimize chatbot performance.
• Multi-Language Support: It handles more than 157 languages, so it's good for companies with a global customer base.
• Security and Privacy: It can be deployed on-premises or in private clouds so companies can keep customer data out of the cloud.

Jetlink also offers its Jetlink Genius technology, which uses LLM (Large Language Model) technology to give chatbots better context understanding and the ability to learn from customers. That means chatbots can have more sophisticated, human-like conversations.

Companies using Jetlink have reported a median return on investment of 8x and a 98% reduction in customer wait time. Among those that have used Jetlink are Denizbank, Toyota and Sanofi.

Pricing isn't disclosed, but interested parties can contact Jetlink to discuss how to use its conversational AI technology. Jetlink's customer success team offers managed services to help customers get the best possible results, so it's a good option for companies that want to try out its technology.

Published on July 25, 2024