Jetlink is a mature platform that supports more than 157 languages, offers omnichannel support and has sophisticated context understanding through its Jetlink Genius technology. The platform is designed for on-premises and private cloud use so you can keep your data secure and private. It also offers managed services to ensure a good customer experience and good ROI.
Another good option is Avaamo, which offers multilingual support for more than 114 languages and dialects. Avaamo offers an Agent Assist Copilot for AI-supplied guidance and Conversational Analytics to monitor and optimize AI operations. It's geared for big businesses and spans many communication channels and devices, with a focus on cost savings and productivity.
If you're looking for something very secure and customizable, Prem is worth a look. It lets companies use their own personalized Large Language Models and run them in their own data centers, which means they can maintain data sovereignty and avoid reliance on third-party providers. A development environment is easy to use, and Prem lets companies fine-tune models for their own business needs, offering state-of-the-art efficiency and data protection.