If you're looking for another FPT.AI alternative, one of the most popular options is ASAPP. This suite of AI tools is designed to augment human performance in contact centers by combining automation with the intelligence and empathy of human agents. It includes generative automation, agent augmentation and interaction intelligence that can dramatically increase agent productivity and customer satisfaction.
Another major alternative is boost.ai, an enterprise-focused conversational AI tool that can increase customer satisfaction by automating customer service. It offers personalized interactions with AI chat and voice bots that can handle a high volume of traffic without breaking the bank. The platform also integrates with existing systems and offers a hybrid approach that combines human and virtual agents for omnichannel consistency and 24/7 coverage.
For companies that want to optimize marketing and customer experience, Appier offers a broad suite of AI-powered tools. It includes user acquisition tools, campaign automation tools, conversion optimization tools, AI personalization tools and conversational marketing tools. The tools can help improve user engagement and conversion rates across multiple channels, making it a good option for companies in a variety of industries.
Last, Parallel AI is a new platform for automating business processes and increasing productivity. It offers access to large-scale AI models and features like Long-Term Memory and an AI Knowledge Base that can be integrated with tools like Slack and Google Docs to automate workflows. It's a good option for companies that want to bring virtual experts into their operations to work 24/7 and lower costs.