FPT.AI

FPT.AI is a suite of AI solutions designed to help businesses deliver exceptional customer experiences by transforming them into AI-first companies. The platform offers a range of tools to help businesses engage with customers, optimize operations and boost productivity through the power of Generative AI.

FPT.AI solutions include:

• Customer Experience Enhancement: Intelligent conversations to boost CSAT, conversion rates and customer lifetime value.
• Digital Workforce: AI-powered solutions to unlock employee potential and boost employee experience.
• Operational Excellence: Automation of business processes to boost productivity and efficiency.
• Increase Sales Efficiency: Data analytics to drive growth and boost sales conversion rates.

FPT.AI has a suite of products to meet different business needs:

• FPT AI Chat: An AI chatbot to automate customer conversations.
• FPT AI Engage: An AI-powered tool to boost customer engagement.
• FPT AI Enhance: Solutions to boost business operations.
• FPT AI Mentor: An AI-based tool for employee training and development.
• FPT AI Read: An AI-powered document automation solution.
• FPT AI eKYC: An electronic Know-Your-Customer solution.

FPT.AI supports a wide range of industries, including banking, insurance, retail, logistics, sales and marketing, HRM, and customer service. FPT.AI has a wealth of resources, including blogs, webinars, videos, white papers, and case studies to help businesses on their AI journey.

FPT.AI has won several awards, including the Make in Vietnam, Vietnam Digital Awards, Sao Khue Award, Asian Technology Excellence Awards, and Software Reviews Champion. These awards demonstrate its ability to deliver impactful AI solutions for businesses.

FPT.AI has over 3000 customers, supporting 20 million end-users worldwide, with more than 200 million automated interactions. The platform has been shown to increase productivity by 67%, making it a trusted choice for businesses looking to adopt AI.

Published on July 9, 2024