If you're looking for a replacement for Electric, Atera is another option worth considering. Atera is an all-in-one IT management platform that includes Remote Monitoring and Management (RMM), IT automations, patch management and AI-driven ticketing. It offers remote monitoring and management of unlimited devices at a flat rate and includes AI-powered helpdesk and ticketing. This makes it a good option for internal IT departments and Managed Service Providers (MSPs) who want to centralize their operations.
Another option is Freshservice, an IT help desk solution that uses AI to automate IT operations and boost productivity. It includes AI-powered automation, omnichannel support, IT service management and real-time monitoring of hardware, software and SaaS. Freshservice is designed to help resolve common IT service management pain points and eliminate repetitive tasks, making it a robust platform for IT operations management.
If you prefer a more data-driven approach, Lakeside Software offers end-to-end visibility into complex IT environments. Its platform collects real-time data from endpoint devices and offers proactive IT, root cause analysis and better digital employee experience. This is geared for executive leadership, IT engineering and help desk teams looking to optimize IT operations and productivity.
Last, OptimumDesk is a full-service IT management platform geared for managed service providers (MSPs). It uses AI to automate routine tasks and includes integrated modules for asset management, customer interaction and endpoint management. This platform can help you increase efficiency and performance, making it another powerful Electric alternative.