Question: I'm looking for a solution to reduce return rates and improve customer satisfaction in my e-commerce store.

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WAIR

WAIR is an AI system trained for e-commerce sites to reduce return rates and boost conversion rates by suggesting the right size. It's trained on a database of 3D body scans to make very accurate sizing recommendations, a problem that accounts for 52% of online clothing returns. It's helped cut return rates by 19.1% and boost conversions by 27.9%, so it's a good example of a service that can help you improve profitability and customer satisfaction.

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Narvar

Narvar offers a post-purchase service that combines data from a large number of retailers and carriers to help with the post-purchase experience. It offers Promise, Notify, Track, Return & Exchange and Monitor services that give customers a clear idea of when their packages will arrive, keep them up to date with orders, offer an interactive tracking experience and make returns and exchanges easy. Narvar says it's helped boost conversion rates up to 4%, cut WISMO calls by 60% and keep up to 43% of revenue through easy returns.

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Usizy

Usizy is a full-stack machine learning platform that retailers can use to try to optimize their eCommerce operations. It includes tools like Size Adviser for making size recommendations, Smart Stock for optimizing inventory and Smart Pricing for dynamically pricing products based on demand. By reducing returns and increasing customer satisfaction, Usizy has boosted conversions by 25% and average cart size by 317%. It's also got a privacy conscious approach with ISO27001 certification and can be a good way to get a more comprehensive solution to your operations.

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