Question: How can I reduce the number of IT and HR tickets and optimize our business processes with automation?

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Leena AI

To minimize the number of IT and HR tickets and to optimize your business processes, check out Leena AI. This Gen AI employee assistant automates work in IT, HR and Finance applications, optimizes business processes and increases productivity. It provides real-time service answers to employee requests, cutting IT requests by 70% and HR employee requests by 70%. It integrates with multiple enterprise systems, providing contextual support and analyzing closed tickets to generate new knowledge articles.

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Moveworks

Another great option is Moveworks, an AI-powered information retrieval system that automates work in IT support, employee experience, finance, marketing and more. It provides a single support center that translates messages, summarizes information, and citations. With integrations to many tools and compliance certifications like ISO 27001, Moveworks ensures secure and compliant automation.

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Aisera

For a full Generative AI platform, check out Aisera. It automates work in IT, HR, customer support, sales and operations, increasing productivity and reducing costs. Aisera includes features like AI Copilot, AI Search, and Agent Assist, and uses domain-specific Large Language Models to provide fast access to information and automate repetitive tasks.

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Automation Anywhere

If you're looking for a powerful automation platform, Automation Anywhere combines AI, automation and RPA to provide secure and intelligent process automation. It revolutionizes service, IT, finance, customer service, HR and sales & marketing operations by automating tasks, reducing manual labor and increasing productivity. Its cloud-native architecture and deep integrations with leading platforms make it a powerful tool for process optimization.

Additional AI Projects

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Gaspar

Automates employee help desk tasks, resolving issues in seconds, and optimizes knowledge management, freeing up IT teams from mundane tasks.

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Workato

Automate complex workflows with AI-driven pre-built connectors and accelerators, integrating over 1200 applications to streamline business processes and boost efficiency.

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Freshservice

Automate tasks and workflows with AI-powered tools, freeing up time for higher-level work and increasing productivity in IT service management.

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UiPath

Automate and optimize knowledge work processes with AI-powered tools, including process mining, task mining, and document understanding, to drive efficiency and innovation.

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Freshworks

Automate tasks, minimize manual work, and boost productivity with generative AI, omnichannel support, and codeless automations and workflows.

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Parallel AI

Select and integrate top AI models, like GPT4 and Mistral, to create knowledgeable AI employees that optimize workflow and boost productivity.

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Klart AI

Provides a single, authoritative source of information, answering internal and external queries across multiple interfaces with accurate and up-to-date knowledge.

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Atera

Streamline IT operations with AI-powered ticketing, automating tasks, and suggesting solutions, enabling junior technicians to focus on higher-level work.

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Relevance AI

Assemble and deploy autonomous AI teams to automate tasks and processes, freeing up time for more strategic work, without requiring coding expertise.

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HrFlow.ai

Empowers users to aggregate, clean, and enrich HR data, and includes tools to parse resumes, tag and score profiles, and upskill existing talent.

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Lakeside Software

Provides unified, real-time visibility across entire digital estates, enabling proactive IT and root cause analysis to improve employee experience and reduce downtime.

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Lattice

Streamline HR work with AI-powered workflows, automating tasks and aligning company priorities.

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WorkHub

Unifies disparate data sources into a single, secure platform, providing conversational AI-driven access to knowledge and automating work processes across organizations.

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Glean

Provides trusted and personalized answers based on enterprise data, empowering teams with fast access to information and increasing productivity.

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Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

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Gleen

Delivers authoritative answers and takes automated actions within conversations, ensuring fast and relevant customer support with minimized interactions.

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Cubeo AI

Create and train AI Agents without coding, automating repetitive tasks in various areas, with an intuitive interface for customization and integration.

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ABBYY

Automates document-based processes with 90%+ recognition accuracy, extracting insights from any document to inform real-time business decisions.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

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AptEdge

Automates and augments customer support with AI-powered answers, increasing productivity by 30% and customer satisfaction, while reducing ticket volume and escalation.