Question: I'm looking for a tool that provides real-time feedback to identify and fix gaps in the onboarding process.

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Survale

If you're looking for a tool that gives immediate feedback to help you spot the holes in your onboarding process, Survale is a good option. It offers pulse surveys that give immediate feedback from managers and new hires during onboarding to help spot holes and fix them. The company also integrates with core HR systems and offers diagnostic talent analytics and customizable reporting through KPI dashboards.

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Whatfix

Another good option is Whatfix, an interactive digital adoption platform that offers personalized onboarding and immediate feedback. Whatfix includes a Digital Adoption Platform (DAP) that offers customized guidance and on-demand support, which can help improve process compliance and increase user adoption. It can also help cut support costs and boost productivity.

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Bento

If you want more customization, Bento is a low-code tool to improve onboarding and activation experiences. It generates personalized guides and flows based on existing content and offers features like segmentation for targeted experiences, analytics to track user behavior, and experimentation for A/B testing. Bento integrates with popular tools like Slack, Salesforce and Zendesk, so it's a good option if you want to improve onboarding and product activation.

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Chameleon

Finally, Chameleon offers a host of features to increase engagement and revenue through personalized in-product experiences. It offers guided tours, tooltips, surveys and helpbars to onboard people and get them to adopt new features. With integrations with HubSpot and Salesforce, Chameleon lets teams fine-tune their in-product experiences and reduce support tickets, so it's a good option if you want to improve user onboarding and feature adoption.

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