Question: Do you know of a service that provides real-time performance monitoring and ensures AI-driven customer support experiences meet our quality standards?

Markprompt is a full-stack AI infrastructure for customer support. You can build AI-native customer support experiences directly into your products, with features like data sync, automated ticket deflection and performance monitoring. Markprompt integrates with Salesforce, Zendesk and Slack, so it's a good fit for companies trying to automate routine work and improve support quality overall.

Another powerful option is Haptik, a Conversational CRM that uses Generative AI to optimize customer lifecycle management. Haptik offers tools for fast and accurate customer support, personalized sales advice and performance monitoring through smart analytics. The platform can engage with customers through multiple channels like WhatsApp, Instagram and Facebook, so it's a good option for companies that want to improve customer satisfaction and operational efficiency.

If you want to automate customer service across multiple communication channels, helpix is an intelligent platform that uses AI to respond immediately to customer requests in their native language. It combines multiple sources of information to train its AI and generate human-sounding answers, and offers easy integration of knowledge bases and advanced NLU capabilities. That makes helpix a good option for companies that want to improve customer interactions and satisfaction.