If you're looking for a platform that integrates with your existing tools to help with product adoption and customer success, Vitally is a good choice. Vitally has a broad range of features, including real-time customer data aggregation, purpose-built workspaces and automation tools. It integrates with more than 20 enterprise-grade tools and offers a 360-degree view of customer activity, health scores and actionable dashboards. By automating processes and freeing up time, Vitally can help you drive revenue growth and improve customer satisfaction.
Another good option is Totango, a customer success software that lets companies orchestrate, measure and scale their SaaS customer journey. It comes with features like pre-built customer success programs, automated workflows and a 360-degree view of customer data. Totango integrates with common tools like Salesforce, Zendesk and Slack, and uses AI to make strategic decisions. It's good for stopping churn, accelerating revenue growth and improving customer health.
For a focus on personalized in-product experiences, Chameleon is a good option. It lets SaaS teams boost user engagement and revenue with features like guided tours, tooltips, surveys and launchers. Chameleon integrates with common tools like HubSpot and Salesforce, so it's good for onboarding users and getting them to adopt features while cutting down on support requests.
Last, Userpilot offers personalized in-app experiences and product analytics to drive growth along the user journey. It offers features like guided user onboarding, custom analytics and microsurveys to gather user feedback. Userpilot integrates with other tools and is geared for product growth, marketing and management roles, so it's a good fit for product adoption and customer retention efforts.