If you're looking for a product to deliver personalized conversations with website visitors based on intent and industry, Drift is worth a serious look. This conversational AI platform helps personalize buyer journeys from first touch to close by automatically listening, understanding, and learning from buyers. It offers revenue orchestration, native integrations with more than 50 platforms, and tools like Bionic Chatbots and Site Concierge that have been shown to boost pipeline generation and conversion rates.
Another good option is Haptik, a Conversational CRM that uses Generative AI to manage the customer lifecycle across multiple industries. It offers tools like Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for personalized buying guidance, and Smart Agent Chat for more productive agents. Haptik also offers Intelligent Analytics and a Conversation Studio for low-code interface creation, making it a good option for lead generation, customer satisfaction and operational efficiency.
If you want to tap into the more advanced AI models that can mimic human conversation, Conversica is worth a look. The company's self-supervised AI technology handles lead engagement, qualification and multilingual, omnichannel conversations. Its sophisticated NLU and NLG models can be used to create natural conversations that can be tuned for specific business outcomes, and it integrates with leading CRM and customer success platforms to help businesses scale revenue and automate workflows.
Last, Blozum is another option. Blozum's AI chat assistant technology is designed to personalize customer interactions and increase conversions by answering questions and guiding customers through the sales funnel. It supports multiple languages and offers features like personalized purchase paths, data-driven optimization and real-time testing. With flexible pricing plans, Blozum can help businesses increase customer satisfaction and conversion rates.