Question: I'm looking for a way to create personalized conversations with my customers, is there a tool that can help?

If you're looking for a tool to build custom conversations with customers, Haptik could be a good option. This Conversational CRM, powered by Generative AI, can help manage customer lifecycles across many industries. It offers Gen AI Web Q&A for fast support, a Sales Assistant for guiding customers to purchases, Smart Agent Chat for more productive agents, and Intelligent Analytics to track performance. Haptik also spans multiple channels including WhatsApp, Instagram and Facebook Messenger, so it can be a good choice for customer satisfaction and operational efficiency.

Another powerful option is boost.ai, an enterprise-focused conversational AI platform. It offers personalized interactions through AI chat and voice bots, and can handle high traffic volumes without breaking the bank. The platform has a conversational builder interface, no-code abilities and a hybrid approach that combines human and virtual agents. With easy integration and scalability, boost.ai can help you deliver a better customer experience and automate customer service.

Verloop offers a conversational AI platform to automate customer support and personalize interactions. It offers automated chat and voice support, agent empowerment tools, contextual conversations and multilingual support. Verloop.io promises to improve response times, handle times and overall customer satisfaction, and it can be used in e-commerce, banking and travel.

For a zero-code option, check out DeepConverse. It automates customer service operations with personalized chatbots that reduce support costs and boost productivity. The platform supports multiple channels like WhatsApp and Facebook Messenger, and offers ticket automation and interactive guides for troubleshooting. DeepConverse is secure and compliant with industry standards, so it's good for companies of all sizes.