If you want an all-in-one platform to improve your online reputation and conversion rates through customer reviews and ratings, Reputation is worth a look. The platform offers a 360-degree view of your brand by collecting data from hundreds of sources. It includes features like multi-channel feedback consolidation, AI-driven insights, competitive benchmarking, and a custom Rep Score KPI for real-time consumer sentiment analysis. It also includes tools for review management, business listings, social media management, customer surveys, and location page creation for better local SEO.
Another powerful option is Birdeye, an all-in-one review management and messaging platform designed for multi-location businesses. It includes tools like review management across multiple platforms, social media management, listings management, and unified messaging. Birdeye integrates with more than 3,000 CRMs and apps, so it can be used by a broad range of businesses. More than 150,000 local businesses and brands use the platform, which provides AI-powered insights to help businesses understand customers and drive growth.
If you're interested in user-generated content (UGC), Skeepers has a range of tools to help you increase brand visibility, conversions, and customer engagement. It includes tools to collect ratings and reviews, manage feedback, create consumer videos, and unlock customer data through AI-powered targeted marketing and influencer marketing. Skeepers is geared for industries like retail, fashion, beauty and electronics, where improving online reputation and customer relationships is key.
Last, EmbedSocial is another flexible platform that aggregates, analyzes and showcases customer reviews, photos, stories and social media feeds on your website. It includes real-time alerts, AI-powered analytics and customizable widgets to display content. With direct integration with major social media platforms and review sites, EmbedSocial also offers advanced analytics and support to help you improve online reputation and conversions.