If you're looking for a more advanced online reputation management tool, Reputation is a good option. It aggregates feedback from hundreds of sources to give you a complete view of your brand, with tools like multi-channel feedback consolidation, AI-powered insights and real-time reporting. It also can be used for review management, social media management and competitive benchmarking, so you can track consumer sentiment and performance.
Another powerful option is Brand24, an AI-powered system that tracks your presence on the web across sources like social media, news and blogs. It offers real-time sentiment analysis, automated reporting and customizable alerts so you can keep tabs on mentions and adjust your approach accordingly. With support for more than 108 languages and multiple pricing plans, Brand24 is good for companies large and small.
If you're a multi-location business trying to keep your digital presence under control, Birdeye is worth a look. It combines review management, social media management and listings management to improve search engine rankings and customer satisfaction. Birdeye integrates with more than 3,000 CRMs and apps, and offers AI-powered insights to help businesses better understand their customers.
Last, Awario offers real-time brand monitoring on social media, news and other websites. It offers features like sentiment analysis, location-based monitoring and a social media dashboard that can help you improve your brand reputation and awareness. Awario monitors multiple channels and offers multiple pricing plans, so it's good for businesses of any size.