Question: Can you recommend a platform that helps me manage my physical stores and create a seamless online shopping experience?

If you want to oversee your physical stores and provide a unified online shopping experience, Technologies for Positive Commerce is a good all-purpose choice. The platform turns physical stores into hybrid, data-driven operations that can improve customer satisfaction and revenue. Among its features are real-time visibility for cost management and inventory control, smart store operations and trend monitoring through retail analytics and IoT data. It's geared for retailers who want to optimize operations, employee satisfaction and customer satisfaction while working toward sustainability.

Another strong contender is Salesfloor, which combines human interaction with AI for a personalized customer experience across online channels. It includes live chat, video shopping and conversational AI so customers can be matched with local store associates or digital salespeople. It's flexible, with a range of tools for customer management, appointment scheduling and product recommendations, so it's good for retail clienteling and virtual sales.

If you want to get customers to engage and convert through AI-powered product search, Adeptmind is worth a look. It offers personalized product recommendations and local shopping abilities to help you keep customers coming back. Adeptmind can link to popular ecommerce foundations like Shopify and PrestaShop, and its customizable search technology can be tuned for better search engine optimization and search results without requiring programming.

Last, Marsello is a good choice for a unified customer loyalty and marketing system that spans in-store and online channels. It links to POS and eCommerce apps to offer loyalty programs, gamification and email marketing. Marsello is designed to produce sales results and improve customer satisfaction, so it's a good option for omnichannel retailers.