Question: Can you recommend a tool that provides detailed insights into mobile network performance and customer satisfaction?

If you're looking for a tool that gives you a better idea of how well mobile networks are working and how happy subscribers are, CellRebel is worth a look. This advanced analytics service offers independent assessments of mobile carriers and services, letting carriers, consulting firms and app developers assess network performance and subscriber satisfaction. It has modules for network performance, customer experience and subscriber behavior analysis, so you can assess churn rates, terminal usage and optimize app settings for each network operator.

Another contender is NETSCOUT, which offers end-to-end visibility and packet-based insights to ensure the best user experience, security and availability for data centers, clouds or networks. Its nGenius Enterprise Performance Management service is for digital service performance and nGenius Carrier Service Assurance is for service provider networks, but it's a powerful option for complex networks and big digital services.

Conviva is another contender that offers a strong option by connecting business results to system performance so you can find and fix Quality of Experience (QoE) problems. It combines real-time user behavior and system behavior to offer insights and AI-driven alerting so technology teams can find and fix problems that hurt revenue and engagement. With its real-time product analytics and large-scale event processing, Conviva is a good option for companies that want to improve their digital products and services.

Last, Aprecomm offers a range of products to improve subscriber internet experience. That includes tools to automate provisioning and device management, and to make better decisions with cognitive network abilities. Features like Virtual Wireless Expert for real-time Wi-Fi network visibility and issue resolution, and Virtual Network Expert for AI-powered FTTx network visibility, make it a good option for service providers that want to offer the best possible experience to their customers with real-time quality of experience monitoring and proactive diagnostics.