Question: Can you suggest a live chat solution that allows customers to see products in real-time to boost sales?

If you're looking for a live chat tool that lets customers see products, Oct8ne is a good option. It offers a visual customer service experience with personalized shopping recommendations. Companies can show products in real-time during live chats to help customers make a purchase decision. Oct8ne comes with a coviewer for sharing visual content, a modular chatbot for product recommendations, and support for messaging channels like WhatsApp and Facebook Messenger. That can lead to a big conversion rate increase and better customer satisfaction.

Another good option is DigitalGenius, an AI-powered customer service automation tool for ecommerce. It can provide immediate and personalized help through conversational and visual AI that can recognize defects and identify products. The tool can integrate with a variety of services like shipping carriers and ecommerce platforms so it can quickly respond to customers. DigitalGenius also includes analytics and reporting tools so you can fine-tune its performance and customer satisfaction.

Taggstar offers real-time social proof messaging to encourage sales by showing product popularity and scarcity. The company uses machine learning to send personalized messages that encourage and educate customers. Taggstar's products work across many industries and can be added to a website with a JavaScript tag or API. eCommerce businesses using Taggstar can expect a significant conversion rate uplift and better customer experience.

If you're looking for an AI chatbot specifically integrated with Shopify, check out Rep AI. The chatbot can handle up to 97% of support requests, offering personalized guidance, product recommendations and multilingual support. It also can predict when shoppers are about to abandon their carts and contact them proactively, which can be a big sales and revenue boost. Rep AI integrates with a variety of eCommerce tools and offers flexible pricing plans depending on your business needs.