Document360 is a feature-rich AI-powered knowledge base tool that lets you create, manage and share knowledge bases for customers and teams. Features include a knowledge base portal with advanced editor, customizable site, embeddable widget and automated API documentation. With integration with more than 120 tools and 24/7 migration help, Document360 is designed to increase productivity and customer satisfaction, and thus is a good choice for scaling customer support without increasing costs.
For in-app support, Inline Help offers an AI-powered knowledge base that can provide context-specific information, AI-powered tooltips and a chatbot for quick answers. The service supports multiple languages and has flexible pricing plans, so it's a good option for companies that want to improve user support and experience. It also offers a 14-day free trial so you can try it out before you sign up.
Slite is another good option, offering an AI-powered knowledge base that can gather many different types of company documents like onboarding guides and meeting notes. It has tools to make writing easier, like translation, grammar and spell checking, and integrates with tools like Trello, GitHub and Slack. Slite is easy to use and offers a free plan, so it's good for teams of any size that want to improve collaboration and information access.
Last, Tettra is a knowledge management tool that lets teams gather and find company information. It offers AI-powered answers, reusable content and semantic search that can cut down on repetitive questions and speed up onboarding. With its integrations and multiple pricing levels, Tettra is good for teams that want to improve knowledge management and overall productivity.