For bringing together multiple sources of content and offering personalized customer experiences, Insider is a top customer data platform. It collects customer data, uses AI to predict behavior, and offers personalized experiences across many different touchpoints. Insider can handle more than 100 data sources and touchpoints, including web, email, site search and conversational CX, and offers 360° customer profiles and substantial ROI and AOV improvements.
Another strong contender is Magnolia, a composable digital experience platform that can unite content from multiple sources. It includes a hybrid headless CMS, connections to any data source, and a visual editor with in-line editing. Magnolia's composable architecture and AI-powered content creation tools make it a good fit for large enterprises trying to speed up digital delivery and improve efficiency.
For AI-powered personalization across many digital touchpoints, Dynamic Yield offers uniquely, algorithmically matched content and offers for each customer. It includes tools like audience discovery, product recommendations and predictive targeting, and is a good choice for eCommerce, Financial Services and Travel customers.
Last, Bloomreach combines real-time customer and product data with AI to power personalized marketing and product discovery. Its AI tool, Loomi, is geared for performance indicators and customer journey optimization, and is a good choice for automating SEO, managing product discovery and optimizing marketing campaigns.