One top contender is Relay, which offers deep integration with a variety of tools, including Calendly, Zendesk, Gmail, Google Docs and Slack. It's got sophisticated workflow tools like paths, iterators and AI steps. Relay also has human-in-the-loop steps for collaboration and more powerful automation abilities, making it useful for nontechnical teams.
Another top contender is MetaDialog, which has a conversational interface and generative AI abilities. It integrates with Zendesk and other customer support software, offering features like quick information retrieval, accurate answers, customizable flows and multilingual support. MetaDialog is good for companies that want to improve efficiency and compliance in their customer support.
If you're looking for a more narrowly focused customer support option, My AskAI is a good option. It integrates with Zendesk and other live chat services to deflect up to 75% of support requests. It's got features like automated content integration, instant verified AI answers and support across multiple channels, all designed to cut support costs without hurting customer satisfaction.