Verloop is a conversational AI platform for automating customer support. Its features include automated chat and voice support, agent empowerment tools, contextual conversations and multilingual support. With the power of Generative AI, Verloop enables businesses to deflect a large percentage of support requests, resulting in faster response times and higher customer satisfaction. It's suitable for e-commerce, banking, travel and other sectors.
Another option is MetaDialog, a generative AI-powered customer support automation tool. It offers features like fast information retrieval, Large Language Model-based answers, customizable flows, and flexible escalation rules. MetaDialog integrates with existing customer support software and supports multilingual interactions. It's geared for small to large businesses looking to automate customer support for better efficiency and accuracy.