Question: Can you recommend a platform that helps improve employee productivity by monitoring and fixing digital workplace issues?

For keeping tabs on employees and improving productivity by spotting and resolving digital workplace problems, Nexthink is a top contender with a broad suite of tools for IT staff. It includes real-time diagnostics, AI-generated alerts and automated remediation to improve productivity and employee satisfaction. With tools like Application Experience, Collaboration Experience and Employee Engagement, it lets IT staff monitor and fix digital workplace problems before they become incidents and improve sustainability of IT operations.

Another strong contender is ActivTrak, which offers workforce analytics to help you boost productivity and engagement for in-office, remote or hybrid work. It includes productivity metric and workload tracking dashboards and personal insights, so it can be used in a variety of ways, including managing hybrid workforces and monitoring employee productivity. ActivTrak protects privacy and security, so it can be used without worrying about employees' privacy.

If you want to be more proactive and predictive, check out Almaden. The company uses generative AI technology to monitor digital experiences, identify and fix problems that are degrading performance. Its Collective IQ service speeds up root cause analysis and automates helpdesk operations so employees get a better digital experience. Almaden's IT asset management tool, SmartCenter, also helps ensure resources are available on time and at the right price, which is useful for companies with remote or hybrid workforces.

Last, Lakeside Software offers an AI-based system that offers end-to-end visibility into complex IT operations so you can be more proactive, identify root causes and deliver a better digital employee experience. With real-time monitoring and historical data, it can help you optimize IT operations, improve productivity and reduce the number of tickets, which is why it's a good option for IT teams trying to improve their digital workplace.