Question: Can you recommend a digital platform that helps field service technicians optimize their workflow and increase revenue?

If you're looking for a digital platform to help field service technicians get more work done and make more money, XOi could be a good fit. XOi is designed to improve efficiency and productivity by letting technicians capture data from the job site, link it to knowledge bases and get real-time expert help and alerts. The platform processes that data to generate insights and trigger actions that generate revenue, like detailed reports and service bulletins. It's helped companies cut customer credits, second truck rolls and callbacks, while improving customer satisfaction and transparency.

Another good option is Workiz, which offers a full field service management and scheduling software package. Workiz has modules for scheduling and dispatch, invoicing and payment processing, customer management, and integration with tools like Intuit QuickBooks and Google Local Services Ads. With its mobile app, automated tasks and detailed reporting and analytics, it helps businesses in industries like HVAC, plumbing and construction work more efficiently and make more money.

Fieldmobi is another option. The company's platform spans the gap between field teams and enterprise operations with a family of products for day-to-day operations. That includes data collection and field team management tools, a lightweight ERP system, customizable apps and AI tools. Fieldmobi is for small businesses, large enterprises and industry partners, so it can be a good choice for companies that need a flexible field operations management tool.

Last, ServiceNow is a powerful digital workflow platform that can help companies in many industries run business processes better. It's got modules for IT Service Management, Customer Service Management, Field Service Management and more. With AI built into its platform, ServiceNow is designed to increase productivity and employee efficiency, making it a good option for modernizing operations and improving customer satisfaction.