Question: I need a solution that provides a customizable knowledge base and AI-powered chatbot to handle customer questions.

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Help.center

Help.center is an AI-powered customer support knowledge base that includes an AI knowledge base, an AI chatbot, a shared inbox and automated learning. It can handle multilingual conversations and custom branding, so it's good for companies that have a lot of customers asking the same questions over and over. The service offers a free plan and a business plan with a range of features, including chatbot abilities and integrations.

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Answerly

Answerly offers a customizable foundation for talking to customers through a conversational interface. Businesses can import knowledge bases and other documents, manage content through the Knowledge Hub, and customize chatbot answers. The service offers a range of integrations and 24/7 customer support, so it's a good option for businesses that want to automate and optimize their customer interaction processes.

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DocsBot

DocsBot offers an information retrieval system that uses ChatGPT to generate custom chatbots based on your existing documentation. It can generate automated support ticket responses, interactive Q&A bots and embeddable widgets. With support for bulk content imports and integration with Zapier, DocsBot is a good option for businesses that want intelligent and dynamic customer support.

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Quickchat AI

Quickchat AI is a no-code platform that lets businesses create custom AI Assistants for customer support and other tasks. It can handle more than 100 languages, customizable conversation flows and knowledge base creation. Quickchat AI integrates with many helpdesk and CRM systems, so it's good for a wide range of businesses, and it offers unlimited AI messages on all its plans.

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