If you're looking for an all-in-one solution for creating and analyzing customer surveys, SurveySparrow is a top contender. The platform offers conversational surveys, multi-lingual support, customizable designs and AI-based analysis. It also integrates with other apps and offers custom reports and reputation management tools. With a 14-day free trial and several pricing tiers, it's suitable for companies of all sizes.
Another strong contender is InMoment, which uses AI to gather data from a variety of sources. It offers AI-based surveys, digital listening and sophisticated analytics to give you a deeper understanding of the customer journey. The company is a Gartner and Forrester leader and says customers have seen revenue growth and profitability improvements.
If you're looking for something more user friendly and customizable, check out SurveyNoodle. The company has focused on ease of use with its low-effort interface and AI-based survey creation. It offers real-time feedback, automated sentiment analysis and customizable reporting, making it a good option for businesses that want to scale their surveys without a lot of hassle.
Last, Qualtrics offers an experience management platform with AI-based insights for customer, employee and market research. With conversational feedback, text analytics and real-time insights, Qualtrics can help companies drive growth by turning data into personalized experiences. Its enterprise-grade security and compliance features protect sensitive data.