Question: I'm looking for an e-commerce platform integration that offers a conversational shopping assistant to help customers find products.

If you want an e-commerce platform integration with a conversational shopping assistant, iAdvize is another option. It offers automated shopping assistance 24/7 through its Copilot for Shoppers feature, which helps customers find and select products. iAdvize integrates with Shopify, Zendesk, Salesforce and Google Analytics, among other tools, and works with more than 2,000 brands in 100 countries. Its conversion rate increase and automation rate are high, so it's worth a look.

Another top contender is Rep AI, which integrates directly with Shopify. The AI chatbot answers customer questions, offers personalized product recommendations and proactively engages with customers who are likely to abandon their shopping carts. Rep AI supports multiple languages and integrates with other e-commerce tools like Gorgias and Klaviyo. Pricing is flexible, and you can try it for 30 days free, so it should be within reach of most businesses.

If you need international support, Manifest AI is worth a look. It uses GPT technology to respond to customer questions in more than 95 languages and offers 24/7 AI support. Manifest AI helps customers with real-time quizzes and personalized nudges, and it can be integrated quickly with Shopify stores. It also offers a 14-day free trial so you can see if it's worth the investment.

Last, DigitalGenius offers a more general-purpose AI-powered customer service automation platform. It can handle questions before and after a purchase, and it can integrate with shipping carriers, ERPs and other tools. DigitalGenius' proactive AI and Flow Builder tool for creating workflows also can help you improve customer satisfaction and lower resolution times.