Question: Is there a commerce platform that offers personalized marketing, merchandising, and search capabilities to improve customer interactions?

If you need a commerce platform with personalized marketing, merchandising and search, Bloomreach is a top contender. It marries real-time customer and product data with AI for personalized marketing, product discovery, content and conversational shopping. The platform offers tools for email marketing, web personalization, ecommerce search, merchandising, content and SEO, among other things. Its AI, Loomi, is geared toward key performance indicators and customer journey optimization, so it's a good option for optimizing multichannel customer experiences.

Another top contender is Adobe Commerce (Magento), which is geared toward helping businesses build personalized B2B and B2C experiences. It uses native AI to deliver real-time content and promotions, and can handle both B2B and B2C sites and marketplaces. Among its features are AI-powered personalization tools for site search, product recommendations and browsing, as well as multi-brand management and omnichannel personalization. It's designed to scale and integrates with Adobe Experience Cloud tools for better customer insight.

Nosto also has a broad set of tools with its Commerce Experience Platform (CXP). It optimizes the shopping experience with AI-powered personalized search, product recommendations, category merchandising, content personalization and user-generated content management. The platform's real-time data engine and open APIs for integration make it easy to set up and scalable for growth, and it promises benefits like higher average order value and online revenue.