Question: I'm looking for a chatbot solution that can provide accurate answers to customer support questions without requiring extensive programming knowledge.

MetaDialog

MetaDialog is a conversational interface platform that uses generative AI to automate customer support. It includes a Retriever model for quick information lookup, Large Language Models for more accurate answers, and customizable flows and responses. With integrations with Zendesk and Intercom, and support for many languages, MetaDialog is good for small and large businesses that want to improve their customer support with AI.

WebWhiz

WebWhiz is another strong contender with its AI-powered customer support assistant using ChatGPT technology. It lets you give immediate and accurate answers to questions by querying your website's data, supporting more than 100 languages, and generating leads and complying with GDPR. With several pricing tiers, WebWhiz is a flexible option for businesses that want to add AI to their customer support without the technical work.

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AptEdge

Automates and augments customer support with AI-powered answers, increasing productivity by 30% and customer satisfaction, while reducing ticket volume and escalation.