Question: I need a chatbot solution that automates simple tasks and responds to customer inquiries, can you recommend one?

If you want a more general-purpose chatbot system to handle some automation and customer service questions, Ada is a good option. This AI-powered customer service automation platform replaces traditional scripted chatbots with an AI-powered agent that can handle more than 70% of customer service requests. It taps into existing knowledge bases and data from other business systems for personalized answers. Ada supports multiple languages, offers voice and email automation, and spans web, mobile, social, SMS and phone channels for a broad customer service foundation that can improve satisfaction and lower costs.

Another good option is ChatBot, which lets you build chatbots from scratch with no programming expertise. It's built on a generative AI foundation that can rapidly and accurately generate human-sounding answers to customers' questions. ChatBot also can use multiple data sources for training and can keep data private by hosting and processing it in-house. With integrations with common tools and more advanced features through an open API, it's a flexible foundation for handling up to 80% of customer questions and leaving humans for more complex issues.

If you want a more customizable option, check out Certainly. This all-in-one AI chatbot platform is designed to improve customer engagement and streamline business operations across many different industries. It offers multilingual support, AI-powered product recommendations and integration with platforms like Shopify and Zendesk. Certainly's proprietary AI and prebuilt templates let you build your brand voice and personality, making it a good fit for the entertainment, travel and gaming industries.

Last, Chatbase offers a flexible foundation for building and integrating chatbots directly into a website or using an API to interact with them. It supports multiple languages and offers advanced analytics, customization and powerful AI models. With tiered pricing including a free option, Chatbase is a good choice for businesses that want to improve customer support and lead generation while growing their AI chatbot abilities.