Rep AI is a purpose-built AI chatbot for eCommerce businesses on Shopify. It can handle up to 97% of customer support requests, provide personalized product recommendations and capture email subscribers. Rep AI also integrates with other eCommerce tools like Gorgias, Yotpo and Klaviyo, so it's a good option for businesses looking for an all-in-one solution to improve shopping experiences and increase revenue.
Another good option is Gupshup, which can be used for customer acquisition, marketing, commerce and support across 30+ messaging channels including WhatsApp, Google's Business Messages and Facebook Messenger. The platform includes features like Bot Studio for custom conversational journeys and Agent Assist to help agents work more efficiently, so it's good for businesses looking to maximize customer lifetime value.
Chat360 offers an omnichannel platform for building no-code chatbots that can be used on WhatsApp, Facebook Messenger, Instagram and websites. With features for lead generation, customer support and conversational marketing, it's good for companies that want to scale customer support and increase user engagement. The drag-and-drop interface is easy to use, so you can build sophisticated chatbots without programming skills.