If you need a platform to build and customize conversational interfaces for your business, Gupshup is a great option. It comes with a wide range of features, including Bot Studio for designing custom conversational journeys, Agent Assist for improving productivity, and Campaign Manager for planning cross-channel campaigns. Gupshup spans the entire customer journey and has been used by more than 45,000 brands, so it's a good option for businesses across many industries.
Another contender is Haptik, which uses Generative AI to improve customer lifecycle management. It offers tools like Gen AI Web Q&A for fast support, Gen AI Sales Assistant for personalized buying guidance, and Conversation Studio for low-code interface design. Haptik offers multichannel engagement and customizable solutions to improve customer satisfaction and operational efficiency.
If you prefer a no-code option, Quickchat AI lets you design and deploy AI Assistants for customer support and lead generation. It offers multilingual support, customizable conversation flows and integration with helpdesk and CRM systems. Quickchat AI offers several pricing plans, so it's suitable for businesses of all sizes.
Last, Chatbase is a customizable AI chatbot platform you can embed in your website or use through an API. It offers multilingual support, advanced analytics and strong security, so it's a good option for businesses that want to improve customer support and lead generation. The company offers scalable pricing with a free tier, so you can start with a basic setup and upgrade as needed.