If you need a broad platform that tracks brand reputation and offers real-time insights into media coverage across languages and sources, Cision is a good option. Cision has a range of media monitoring, social listening and media analytics tools to monitor media coverage in real-time and spot trends. It tracks global media intelligence in 190 countries and 96 languages, so it's good for PR, corporate communications and brand reputation professionals.
Another option is Meltwater. Meltwater offers a broad suite of media, social and consumer intelligence tools, including media intelligence monitoring of more than 270,000 sources and social listening analytics. Its artificial intelligence tools let businesses make better decisions and engage more effectively with customers, so it's good for PR, marketing and communications teams.
Brand24 is another option for social media monitoring, tracking mentions from more than 25 million online sources in real-time. It handles more than 108 languages and offers features like sentiment analysis, reporting and customizable alerts. That makes it good for companies that want to keep an eye on their presence on various social media sites and news sites.
If you prefer a more unified online reputation management system, check out Reputation. It aggregates information from hundreds of sources to give you a 360-degree view of your brand. It includes tools for consolidating feedback across multiple channels, AI-powered insights and competitive benchmarking to help you find growth opportunities and improve customer satisfaction.