Question: Can you recommend a solution that automates repetitive tasks and resolves employee queries efficiently across multiple departments?

If you're looking for a platform that automates repetitive work and answers employee questions across multiple departments, Aisera is a good choice. The company's platform automates work in multiple domains, including IT, HR, customer support, sales and operations, using domain-specific Large Language Models (LLMs). It offers features like AiseraGPT for automating tasks, AI Copilot for proactive concierge services, AI Search for enterprise-wide search and Agent Assist for agent productivity. Aisera also has a responsible AI approach with TRAPS (Trusted, Responsible, Auditable, Privacy, Secure) to ensure security and privacy.

Another good option is Leena AI, a Gen AI employee assistant that automates complex work in IT, HR and Finance applications. Leena AI streamlines business processes, increases productivity and efficiency, and reduces IT and HR queries by 70%. It integrates with multiple enterprise systems, provides contextual support based on employee roles and access levels, and centralizes information to bridge knowledge gaps. Leena AI also offers secure data hosting and various modules for IT support automation, HR service delivery, knowledge management, and employee engagement.

Moveworks is another AI-powered platform that automates work by searching for information and generating content across multiple business systems. It can be used for a variety of use cases including IT support, employee experience, finance, marketing and DevOps. Moveworks offers a single support center that translates messages, summarizes information, and cites sources, and prioritizes security with certifications like ISO 27001 and HIPAA compliance. It connects to many tools and has been used by more than 300 companies, serving over 5 million employees worldwide.