Question: Can you recommend a platform that helps align business strategy with customer journeys and drives real change?

If you want to align your business strategy with customer journeys and actually change things, TheyDo is a great option. The company's platform lets you set up and manage customer journeys, using Journey AI to convert research into high-quality journeys as quickly as possible. It's good for service design, product experience management and customer-centric backlog prioritization, helping teams align around customer journeys and deliver better customer satisfaction and business results.

Another option is Productboard, which uses AI to help teams build products that meet customers' needs as quickly as possible. It offers collaborative roadmapping, validated customer insights and data-driven prioritization, making it a good fit for product management, product operations and strategic product planning. With its integration abilities, Productboard can link to tools like Jira, Zendesk and Slack to help teams make data-driven decisions.

Squad links business outcomes, customer feedback and analytics to create outcome-based roadmaps and actionable insights. It helps teams focus on the most important work by linking desired business outcomes to internal and external feedback. Squad's AI-generated insights and automated documentation help teams build products faster, and ensure they're building user-centric products that meet business needs.

Last, Aha! is a more general-purpose product development tool that covers everything from roadmapping to development planning. It's got idea management, visual roadmapping and whiteboarding abilities, along with real-time insights that help teams make informed decisions and ship faster. It's got a track record and integrates with agile development tools, so you can be sure your product strategy is aligned with customer needs.