Question: Can you recommend an AI-powered solution that personalizes the entire customer journey to increase sales and conversion rates?

Insider is a customer data platform that collects customer data and uses AI to predict behavior and personalize experiences across a wide variety of touchpoints. It includes features like 360° customer profiles, predictive behavior analysis, audience segmentation, and journey orchestration, and can integrate with more than 100 data sources and touchpoints. Insider has shown strong ROI and AOV improvements, and Gartner, Forrester and IDC have named it a leader in AI-powered personalization and omnichannel marketing.

Clerk.io offers a wide range of customer journey personalization options, including site search, product recommendations, email, social media and ads. It uses behavior, trends and transaction data to power real-time search results, recommendations and email marketing. The company's search, recommendations and personalization options are notable for their intelligence, and the company's cookieless personalization option is a good option for companies that want to avoid the privacy concerns of tracking customers online.

Dynamic Yield is another AI-powered personalization platform that offers algorithmically matched content and products for each customer across multiple touchpoints. It's good for companies that want to improve customer engagement and experience optimization with features like audience discovery, content and offer personalization, product recommendations and predictive targeting. Dynamic Yield is good for companies that want to create a more personalized customer experience across multiple channels.

For an ecommerce-specific option, Bloomreach marries real-time customer and product data with AI to power personalized marketing, product discovery and content. It includes tools for email marketing, web personalization, ecommerce search, merchandising and more, helping companies achieve profitable growth through connected orchestration. Bloomreach's AI, Loomi, is commerce-focused and can help improve key performance indicators and customer journey optimization, making it a good option for e-commerce companies that want to improve customer experiences and revenue.