Question: Can you recommend a platform that uses AI and machine learning to optimize Wi-Fi performance and reduce support calls?

If you're looking for a platform that uses AI and machine learning to optimize Wi-Fi performance and cut support calls, Mist is a great option. It includes AI-based support for automated help desk operations and a Virtual Network Assistant called Marvis for personalized support. The platform also features AI-based RF optimization, telemetry for anomaly detection and built-in network access control, so it's a powerful system for improving network performance and cutting support calls.

Another good option is Lifemote, a cloud-based analytics platform that uses AI and machine learning to spot home network performance problems and fix them before customers are even aware there's a problem. It gathers data from home networks at the device level and offers recommendations on how to fix problems before customers suffer outages or slow speeds. That can dramatically lower support call rates and improve internet service provider operational KPIs.

Lifemote is a good tool for teams responsible for customer experience, first-line support and network maintenance. It offers AI-based analytics, proactive resolution, multi-vendor support and API integration, so it's a good way to improve customer experience and lower support call volume.