Question: I'm looking for a solution that integrates AI chatbots with my hotel's website and social media channels to improve guest engagement.

If you want a more all-purpose way to link AI chatbots to your hotel's website and social media accounts, Asksuite could be a good fit. Asksuite is an AI-powered omnichannel service platform for hotels that includes AI booking assistants, omnichannel inboxes and inbound reservation CRMs to span multiple communication channels like cloud phone, emails, Instagram, Facebook Messenger, Google Business Messages, WhatsApp API and webchat. It can be used by multiple hotel roles and is designed to boost direct bookings, streamline reservations and automate service work.

Another option with a lot of ChatGPT power is Myma, which uses the ChatGPT technology to build a Guest Experience Journey for tourism and hospitality companies. Myma offers a multichannel chatbot, digital compendium for check-in and space booking, digital vouchers and eGifts. It can be integrated with common messaging apps and is customizable to the needs of hotels, resorts and holiday parks. Myma is designed to wow guests, increase revenue and boost staff productivity.

If you're looking for a more direct way to communicate with guests, check out HiJiffy. It's designed to automate guest interactions with personalized messages, digital check-in/check-out, in-house requests and guest surveys. HiJiffy can centralize and automate customer care, letting hotels manage conversations, create campaigns and measure performance. It's available in multiple languages and has flexible pricing, so it's adaptable to a variety of hotels' needs to improve guest satisfaction and communication.

Last, Chatbase offers a customizable AI chatbot platform that can be embedded directly into your website or used through an API. It can be used for customer support, lead generation and user engagement, and ingests data from a variety of sources to train chatbots. With features like trustworthy answers, detailed analytics and strong security, Chatbase is a good option for businesses that want to use AI chatbots to improve customer support and lead generation.