Question: Can you suggest a software development company that specializes in building advanced chatbot solutions for customer service?

If you're looking for a more serious tool to build next-gen chatbot solutions for customer service, ChatNode is a good choice. The platform is a full-stack solution for building advanced AI chatbots that offer deep business insights. It can integrate with a wide variety of data sources, support multiple languages, and hand off to live agents, so it's very flexible. ChatNode says it can automate 80% of customer service tasks and offer good scalability.

Another strong contender is boost.ai, an enterprise-focused conversational AI tool to improve customer satisfaction and automate customer service. It offers personalized interactions through AI chat and voice bots, scalability and integration with existing systems. The company's platform offers omnichannel consistency and a hybrid approach that combines human and virtual agents. That means it's good for companies that need to handle a lot of traffic but still want to offer a high-touch experience.

DeepConverse is another contender that offers AI-powered chatbots to help you automate customer service. It includes features like ticket automation, interactive guides for troubleshooting and support across multiple channels. It's a zero-code platform that works for companies of all sizes, but is particularly useful for e-commerce, education, gaming and insurance companies.

Last, Ada offers an AI-powered customer service automation tool that can resolve more than 70% of customer inquiries on its own. It can integrate with existing knowledge bases and support multiple languages. Ada's flexible and scalable tool is good for many industries, helping companies improve customer satisfaction, lower operational costs and improve overall customer service.