If you're looking for a Thryv alternative, Respond.io is another option worth considering. Respond.io is an omnichannel customer conversation management platform that captures leads from multiple touchpoints and uses AI-powered automation to convert them across multiple communication channels. The platform centralizes all conversations, offering actionable insights and real-time monitoring, and offers customizable software integrations and enterprise-grade security. It has three pricing tiers and a 7-day free trial, so it's a good option for small businesses looking for a flexible and efficient solution.
Another good option is Trengo, which centralizes customer communications across multiple channels like WhatsApp Business, website chat and email into a single multichannel inbox. Trengo offers automated workflows, AI-powered conversations and integration with other tools so teams can deliver personalized customer experiences. Its AI HelpMate can resolve up to 50% of common conversations instantly and supports 26 languages, so it's a good option for businesses looking to boost customer satisfaction and response times.