If you're looking for another NowFloats alternative, Birdeye is another option. Birdeye is an all-in-one review management and messaging tool for multi-location businesses. It includes features like review management across multiple platforms, social media management, listings management and unified messaging. With tools to optimize search engine ranking and customer experience, it integrates with more than 3,000 CRMs and apps, so it's a good option for managing digital presence and customer engagement.
Another option is Chatmeter, a multi-location intelligence platform that uses AI to help businesses manage their online presence, customer reviews and local SEO. Chatmeter features include accurate listings management, customizable review templates, scalable social media management and in-depth surveys to measure customer sentiment. It's designed to drive online visibility, customer engagement and revenue by providing a single platform to manage the customer experience and brand reputation at scale.
If you want a more streamlined marketing approach, SOCi offers a single platform for multi-location brands. It automates and streamlines marketing efforts across social media, reputation management and search management. SOCi's AI technology is designed to produce better results at a lower cost, with reported results including a 100% response rate, 120% increase in search visibility and 80% annual cost savings. It's well suited for businesses that want to establish a strong local presence across many industries.
Last, Broadly offers a comprehensive customer engagement and relationship management platform that uses AI to help local businesses run efficiently and deliver 5-star customer experiences. Its suite of features includes Local Search Grid, Citation Builder, Listings Sync, AI Review Responses and Digital Ads Reporting, as well as AI-powered web chat, SMS text messaging and appointment scheduling. The platform is good for businesses that want to improve their customer experience, optimize their online presence and drive revenue through targeted engagement and automation.