Groupt Alternatives

If you're looking for another Groupt alternative, Sauce is definitely worth a look. Sauce is an AI-powered tool that automates the collection and analysis of customer feedback, giving you insights in under 5 minutes. It uses machine learning AI clustering to surface key feedback trends and can be connected to a variety of feedback sources like Slack, Intercom and Zendesk. This tool is great for teams looking to increase product adoption and improve customer experience.

Another top contender is Deep Talk, which is geared towards extracting insights from text-based customer and employee feedback. It includes features like sentiment analysis, verbatim analysis and pre-trained categories, and can be connected to services like WhatsApp, Microsoft Teams and Slack. Deep Talk is good for teams that want to better understand customer and employee sentiment, and it offers a range of pricing plans to suit different needs.

Monterey AI is another option to consider. It uses machine learning AI to help companies make data-informed decisions and improve customer satisfaction by analyzing user feedback, tickets and surveys. Monterey AI is notable for its ability to extract and categorize data without requiring coding or query languages, and it can be connected to more than 6,000 apps, making it a good option for product managers and customer success teams.

Last but not least, CustomerIQ is a more comprehensive tool for marketing and product teams to collect and analyze customer feedback. It includes AI-powered highlight extraction, filtering and search, and can be connected to popular apps like Slack, Hubspot and Zendesk. CustomerIQ is designed to be enterprise-grade, with security and scalability, and is a good option for teams that want to centralize customer feedback analysis and drive revenue by making data-informed decisions.