If you're looking for a Brand24 alternative, YouScan is another option. This AI-based social listening platform processes text, images and audience data from social networks to give businesses an idea of what customers are saying, how to manage brand reputation and what to do next. It offers Visual Insights for analyzing user-generated photos from more than 500,000 sources and Insights Copilot, a conversational AI assistant based on ChatGPT to speed up the discovery of insights. YouScan can be used for brand health monitoring, crisis management, competitor analysis and market research, and offers a free trial and support for multiple languages.
Another good option is Reputation, an online reputation management platform that collects internal and external data from hundreds of sources to offer a 360-degree view of a brand. It offers tools to consolidate feedback from multiple channels, AI-powered insights, competitive benchmarking and a custom Rep Score KPI to measure consumer sentiment and engagement. Reputation also offers review management, social media management, customer surveys and location page creation to improve local SEO performance, making it a more comprehensive tool to improve customer satisfaction and drive growth.
Brandwatch is another good alternative, offering a full social suite with specialized tools for social media management. Its tools include Deep Research for understanding consumer voices, Brand Monitoring for measuring consumer opinion, Content Creation for data-driven social content calendars, and Consumer Engagement for real-time response. Brandwatch helps businesses make informed decisions, respond to trends and protect their brand from threats, similar to Brand24.
If you're on a tighter budget, Mention monitors more than 1 billion sources in real time, offers sentiment analysis, AI-powered engagement tools and customizable reports. It's designed to help businesses get the most out of engagement and protect their brand across multiple channels, with a variety of pricing tiers to accommodate different needs and company sizes.