If you're looking for something other than Bland, Klenty is another good option. Klenty is a sales engagement and intelligence platform that uses AI to automate work and to help you manage and personalize interactions across phone, email, LinkedIn, WhatsApp and SMS channels. It includes features like B2B prospecting data, multi-channel outreach, route assignment and conversation analysis, and it integrates with many CRM tools. The service can improve call efficiency and sales intelligence, so it's a good option for sales teams trying to modernize their operations.
Another option is Haptik, a Conversational CRM that uses Generative AI to manage the customer lifecycle. It offers a range of tools including Gen AI Web Q&A for customer support, Gen AI Sales Assistant, and Multi-Channel Support on WhatsApp, Instagram and SMS. Haptik offers customized solutions to improve customer satisfaction, generate leads and improve operational efficiency, which could be very useful for businesses in healthcare, fintech and retail.
If you're in the healthcare industry, Opkit offers AI-powered automation for medical practices and telehealth companies. It automates routine phone calls, collecting up to 100 data points per call, and offers a secure interface to view call results and transcripts. With its HIPAA and SOC 2 certifications, Opkit ensures data security while offering a developer-friendly API for more advanced automation, so it's a good option for healthcare organizations.